Dog Food Recall – Nutrisca Dry Dog Food

Today has been quite the day in terms of recalls, this one is for potential contamination with the salmonella virus, please read on:

February 11, 2015 – Tuffy’s Pet Foods, Inc. of Perham, Minnesota, is voluntarily recalling specific lots of Nutrisca Chicken and Chick Pea Recipe Dry Dog Food because they have the potential to be contaminated with Salmonella.

Dogswell Nutrisca Dog Food Recall

The product was manufactured for Nutrisca by Tuffy’s.

What’s Been Recalled?

The affected product was distributed nationwide to distributors, brokers, retail stores and internet retailers.

The recall is limited to Nutrisca Chicken and Chick Pea Recipe Dry Dog Food in 4 pound bag sizes and bear UPC Code “8 84244 12495 7″ (found on lower back of the bag).

Products included in the recall are identified by the below first 5 digits of the Lot Code (found on upper back of the bag) and “Best by Dates” (found on upper back of the bag).

No other bag sizes or other Nutrisca dog food, cat food, biscuits/treats, supplements or other products are affected by this announcement.

First five digits of Lot Codes include:

  • 4G29P
  • 4G31P
  • 4H01P
  • 4H04P
  • 4H05P
  • 4H06P

Best By Dates include:

  • Jul 28 16
  • Jul 30 16
  • Jul 31 16
  • Aug 03 16
  • Aug 04 16
  • Aug 05 16

About Salmonella

Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.

Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting.

Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans.

If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

No Salmonella-related illnesses in people or animals have been reported to date in association with these products.

What Caused the Recall?

The recall was initiated after a routine sampling program by the Ohio Department of Agriculture revealed the presence of Salmonella in one 4 lb. bag of product.

The company is coordinating this voluntary recall with the FDA and is issuing the recall action out of an abundance of caution.

What to Do?

Consumers who purchased the 4 lb. bags of dry dog food product subject to the recall should stop using the product, discard it in a safe manner (for example, a securely covered trash receptacle) and contact Nutrisca at the number below for further information.

For consumer information or questions regarding this voluntary recall, please contact Nutrisca at 888-559-8833.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

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Dog Treat Recall – Buster’s Natural 6 Beef Trachea

Please read on to find out more information of this recall due to salmonella:

February 11, 2015 — Pet International of Miami, Florida is recalling 1500 units of its 6″ Beef Trachea Pet Treat because it may be contaminated with Salmonella.

Bustera Natural Beef Trachea Pet Treat Recall

What’s Being Recalled?

The potentially affected product will pertain to a particular lot number, and are specific to a particular size of the pouch it’s sold in. Anyone having these products should verify the following:

  • Buster’s Natural Pet Supply Beef Trachea Treat
  • Lot Code: 8501450
  • Size: 6″ Beef Trachea / 12 Pack Plastic Pouch
  • UPC Code: 8501450

No illnesses have been reported to date. The company is still warning consumers that if any of the above information is on the package you have, do not feed it to any animals.

It may be hazardous and should be disposed of immediately.

Where Was It Distributed?

The affected product was distributed to retail stores in the following Colorado Cities: Conifer and Lakewood.

What Caused This Recall?

The recall was as the result of a routine sampling program by the Colorado Department of Agriculture and analyzed by FDA, obtained from Buster’s Natural Pet Supply in Conifer, CO. and found to be positive for Salmonella.

The sampled product had a Buster’s label but was manufactured by Pet International.

Buster’s Natural Pet Supply recalled the entire product from the two stores that the distributor sells it. Pet International Inc. continues their investigation as to what caused the problem.

About Salmonella

Salmonella can affect animals (i.e. dogs) eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.

Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers. Dogs with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting.

Some pets (like dogs) will have only decreased appetite, fever and abdominal pain.

Infected but otherwise healthy pets can be carriers and infect other animals or humans.

If your dog has consumed the recalled product and has these symptoms, please contact your veterinarian.

What to Do?

If you have this product, use gloves and put in a double bag and throw it away as soon as possible.

Do not touch the product in any way. However, if you do, it’s recommended to wash your hands immediately with an antibacterial soap.

Consumers who have purchased 6″ Beef Trachea with Buster’s Natural Pet Supply Label on it and are wishing to be refunded because of the recall, can take the product back to where it was purchased (with receipt).

A special form will be provided to be filled out as well. Both the form and the receipt are needed for the refund.

Consumers with any questions about the recall product may contact the company by phone at 305-591-3338 Monday through Friday 9:00 AM to 5:00 PM EST or via e-mail at sergioh@petint.com.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

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Dog Treat Recall – Grill-Phoria Big Bark All Natural Beef Jerky

Another dog treat recall, this one due to salmonella:

FOR IMMEDIATE RELEASE — January 30, 2015 — Loveland, CO — Grill-Phoria LLC of Loveland, Colorado is recalling approximately 200, 3.5 oz bags of Big Bark All Natural Beef Jerky Treats for Dogs because they have the potential to be contaminated with Salmonella. These bags were distributed and manufactured between September 20, 2014 through January 2, 2015, and do not have lot codes.

Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products. Most people recover from salmonellosis in four to seven days without treatment, but some groups are at higher risk of developing more severe symptoms. These high-risk groups are: children under 5 years of age, the elderly, pregnant women, people with weakened immune systems.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

Big Bark All Natural Beef Jerky Treats for Dogswas distributed in Colorado, Wyoming, Utah and Oklahoma through Nor-Sky Pet Supply LLC through independent pet stores. The product is under the Big Bark label and is in a standup pouch that is 3.5 oz in weight labeled as All Natural Beef Jerky Treat. No illnesses have been reported to date.

The recall is a result of a routine sampling program by the Colorado Department of Agriculture which revealed that the finished tested positive for Salmonella. Grill-Phoria has ceased the production and distribution of the product as the company continues their investigation as to what caused the problem.

Consumers who have purchased Big Bark All Natural Beef Jerky Treats for Dogs (3.5 oz Bag) are urged to return the bag to the store that you purchased it from and get a full refund. Consumers with questions may contact Grill-Phoria at between the hours of 9:00 am to 5:00 pm (MST) Monday through Friday at 970-663-4561.

Dog Food Recall Expands – J.J. Fuds Raw Frozen Food

The recall has expanded due to an unspecified contamination:

January 27, 2015 — According to a fax document1 obtained by The Dog Food Advisor, J.J. Fuds of Valparaiso, Indiana is expanding its dog food recall to include 2 more products due to contamination.

The following products have been added to the recall:

  • J.J. Fuds Duck Strips (2 ounce)
  • 5 lb. bags
  • UPC #: 654592-345928
  • Lot Code Date: 5/7/14
  • J.J. Fuds Beef Strips (2 ounce)
  • 10 lb. bags
  • UPC #: 654592-345751
  • Lot Code Date: 1/6/15

Limited Information

The distributor’s fax announcement does not specify the type of contamination. No other information is available.

This article will be updated as soon as further details are made available by the company or the FDA.

What to Do?

Due to the limited information provided to The Dog Food Advisor by the distributor, we have included the following text from our earlier recall article dated January 23, 2015.

The recalled product should not be sold or fed to pets.

Pet owners who have the affected product at home should return to retailer for a refund and proper disposal.

For further information or questions regarding this recall, consumers are asked to contact the company at jjfuds.com or call 888-432-5873 Monday through Friday, 8 AM to 4 PM CT.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

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Dog Food Recall – J.J. Fuds Raw Pet Food

Please read on about this recall of the food which may contain Listeria Monocytogenes:

January 23, 2015 — J.J. Fuds of Valparaiso, Indiana is recalling a select lot of J.J. Fuds Chicken Tender Chunks Pet Food because it may be contaminated with Listeria monocytogenes.

J J Fuds Recall Product LabelThe following product has been recalled:

  • J. J. Fuds Premium Natural Blends Chicken Tender Chunks
  • All 5 lb. bags
  • UPC #: 654592-345935
  • Lot Code Date: 5/5/14

The product can be identified by the batch code (manufactured date) and UPC code printed on the back of the individual plastic bag or on the master case label.

This product is a frozen raw poultry product (see Safe Handling Instructions on package) and has a shelf life of one year if kept frozen.

Where Was the Product Sold?

The recalled product was distributed regionally to wholesale and retail customers in the following states:

  • Indiana
  • Illinois
  • Michigan
  • Minnesota
  • Wisconsin

About Listeria

Listeria is a bacteria that can cause serious and sometimes fatal infections in young children, frail or elderly people, and others with weakened immune systems.

Although healthy individuals may suffer only short-term symptoms such as high fever, severe headache, stiffness, nausea, abdominal pain and diarrhea, Listeria infection can cause miscarriages and stillbirths among pregnant women.

Animals’ ill with Listeria will display symptoms similar to the ones listed above for humans.

People who have concerns about whether their pet has Listeria should contact their veterinarian.

JJ Fuds Dog Food Recall Case Label

What Caused the Recall?

The recall was a result of a routine sampling program by the Michigan Department of Agriculture and Rural Development resulting in a positive test for Listeria monocytogenes.

The company has not received any reports of dogs experiencing nausea and diarrhea that may be associated with these specific products.

The company has received no reports of human illness as a result of these products.

J.J. Fuds, Inc. will immediately start working with distributors and retailers to properly dispose of any affected product left on freezer shelves.

The company will also be working with distributors and retailers to recall this product from pet owners to ensure the proper disposal of any affected product that has been purchased.

J.J.Fuds is issuing this action out of an abundance of caution and sincerely regrets any inconvenience to pet owners as a result of this announcement.

What to Do?

The recalled product should not be sold or fed to pets.

Pet owners who have the affected product at home should return to retailer for a refund and proper disposal.

For further information or questions regarding this recall, consumers are asked to contact the company at jjfuds.com or call 888-435-5873 Monday through Friday, 8 AM to 4 PM CT.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

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Dog Treat Recall – Jump Your Bones Treats

Please read on about this recall due to salmonella:

Contact:
Consumer:
(888) 249-6755

FOR IMMEDIATE RELEASE – December 31, 2014 – Jump Your Bones, Inc. of Boca Raton, Florida is voluntarily recalling Jump Your Bones brand name Roo Bites (Cubes) because it has the potential to be contaminated with Salmonella. No pet or consumer illnesses from this product have been reported to date.

Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever. Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms. Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever, and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

The affected lots of Jump Your Bones Pet Treats were distributed to retail pet food stores nationwide and through pet food retailers/distributors.

The affected products are sold in Boutique Bags and online stores. The products affected by this recall are only identified with the following UPC codes:

63633010041 for 80g. / 2.82oz. including samples of .32 oz.

This recall is being made with the knowledge of the U.S. Food and Drug Administration.

Consumers who have purchased the above product of Jump Your Bones, Inc. pet treats are urged to stop feeding them and return product to place of purchase for a full refund or dispose of them immediately. For further information about the recall please call (888) 249-6755 from Monday – Friday 9am – 5PM EST.

Dog Treat Recall – Barkworthies Dog Treats

Please read on about this recall due to salmonella:

December 24, 2014 — Barkworthies of Richmond, VA is recalling select lots of Barkworthies Chicken Vittles dog chews because they have the potential to be contaminated with Salmonella.
Barkworthies Chicken Vittles Dog Treats Recall

What’s Recalled?

The product was distributed nationwide beginning May 6, 2014 and can be identified by its Lot Code found on the side of the plastic pouch.

Barkworthies Chicken Vittles
Lot Code: 1254T1
Size: 16 oz. Plastic Pouch
Best Used by Date: May 2016
UPC: 816807011510

What Caused This Recall?

The recall was initiated after routine testing by the Colorado Department of Agriculture revealed the presence of Salmonella
in a single lot of the product.

This batch tested negative by a third party independent laboratory prior to release for distribution to consumers.

No additional products are affected by this recall.

The company has received no reports of illness in either people or animals associated with these products to date.

About Salmonella

Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms:

  • Nausea
  • Vomiting
  • Diarrhea or bloody diarrhea
  • Abdominal cramping
  • Fever

Salmonella can result in more serious ailments including arterial infections, endocarditis, arthritis, muscle pain, eye irritation and urinary tract symptoms.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting.

Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans.

If your pet has consumed the recalled product and has these symptoms, be sure to contact your veterinarian.

What to Do?

The recalled product should not be sold or fed to pets.

For a full refund, pet owners should return all unused product to their place of purchase along with a completed Product Recall Claim Form available on the Barkworthies website.

Additional information regarding the recall can also be found on the company’s website — or call toll free 877-993-4257 Monday thru Friday 9:00 am to 5:00 pm ET.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

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Pet Food Recall – EVO Cat Food and Ferret Food

The recall is in regards to not enough vitamins and an excess of minerals.  Please read below:

 

Contact:
Consumer:
1-855-206-8297

Media:
Jason Taylor at 513-622-1017

FOR IMMEDIATE RELEASE – November 24, 2014 – Fremont, Nebraska – Natura Pet Products has initiated a limited, voluntary recall of certain dry cat and dry ferret food lots produced in its Fremont, Nebraska facility. Due to a formulation error, these products contain insufficient levels of vitamins and excess minerals.

Pets can become ill if they lack vitamins for prolonged periods. Early signs of vitamin deficiency may include decreased appetite, lethargy, vomiting and weight loss. If treated promptly, vitamin deficiency can be successfully reversed. The presence of excess minerals in these products poses no health concern.

There have been no reports of animal health concerns to date, but these lots do not meet our quality standards and should not be consumed by pets. No other EVO® products or lots are affected by this issue.

The affected product and lot codes are:

PRODUCT SIZE UPC EXP DATE LOT CODE
EVO® Grain Free Turkey & Chicken Formula dry cat & kitten food 15.4 LB 5148 541400 02/19/2016 4300A700D2
EVO® Grain Free Turkey & Chicken Formula dry cat & kitten food 2.2 LB 5148 541402 02/20/2016 4301A700A4
EVO® Grain Free Turkey & Chicken Formula dry cat & kitten food 2.2 LB 5148 541402 02/20/2016 4301A700B4
EVO® Grain Free Turkey & Chicken Formula dry cat & kitten food 2.2 LB 5148 541402 02/20/2016 4301A700C4
EVO® Grain Free Ferret Food 6.6 LB 5148 542101 02/19/2016 4300A700D3

The problem was discovered during the investigation of an ingredient inventory discrepancy. Only these 5 lots are affected. These lots were distributed through independent retailers in CA, GA, MI, MN, NV, PA, TX, VT and Canada, as well as online. No other Natura products are affected.

Retailers have been contacted and are instructed to immediately withdraw these lots from store shelves. Consumers who purchased the product should discontinue feeding the product immediately and discard as normal household waste. We apologize for the inconvenience caused by this incident. We are taking immediate corrective action as a result of our investigation.

For more information, consumers can reach Natura Consumer Relations at 1-855-206-8297, Monday through Friday 9:00 AM to 6:00 PM EST or visit www.evopet.com.

Dog Treat Recall – PetSmart Recalls Simply Nourish treats by Loving Pets Corp

Please read the following voluntary recall:

October 7, 2014 — PetSmart has announced that Loving Pets Corp is voluntarily recalling specific lots of Simply Nourish Biscotti with Beef and Sweet Potatoes Dog Treats due to the potential of mold growth.
PetSmart Logo

The affected products have the expiration date of February 2016. No product images were provided.

No other Simply Nourish or Loving Pets treats are affected.

What’s Being Recalled?

Simply Nourish Dog Treats Batch Info Table

What to Do?

The company recommends that consumers immediately stop using the specified product and return it to any PetSmart store for a full refund.

You are also advised to bring your receipt with you to the store when requesting a refund.

Questions regarding any personal or pet health concerns should be directed to your health care provider or veterinarian.

For any additional questions related to this recall, you may call the Loving Pets Corporation at 866-599-7387.

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

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Dog and Cat Food Recall – Bravo Turkey and Chicken

Please read the following information regarding the recall due to salmonella:

 

September 26, 2014 – Bravo of Manchester, CT is recalling select lots of Bravo Turkey and Chicken pet foods for dogs and cats because they could be contaminated with Salmonella.

Bravo Dog Food Recall Label Images

About Salmonella

Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.

Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting.

Some pets will have only decreased appetite, fever and abdominal pain. Infected but otherwise healthy pets can be carriers and infect other animals or humans.

If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

How Was the
Product Distributed?

The recalled product was distributed nationwide beginning on November 14, 2013 to distributors, retail stores, internet retailers and directly to consumers.

What’s Being Recalled?

The product can be identified by the batch ID code (best used by date) printed on the side of the plastic tube.

1) These products are being recalled because they have the potential to be contaminated with Salmonella.

RAW FOOD DIET BRAVO! TURKEY BLEND FOR DOGS AND CATS
Product Number: 31-102
Size: 2 lb. (32 OZ) plastic tubes
Best used by date: 11-05-15
UPC: 829546311025
Keep Frozen

Bravo! Blends All Natural Chicken Blend diet for dogs & cats
Product Number: 21-102
Size: 2 lb. (32 OZ) plastic tubes
Best used by date: 08-11-16
UPC: 829546211028
Keep Frozen

2) These products are being recalled out of an abundance of caution because they were manufactured in the same manufacturing facility or on the same day as products that tested positive.

Premium Turkey Formula BRAVO Balance RAW DIET
Product Number: 31-405
Size: 5 lb. (80 OZ) 2.3KG plastic tubes
Best used by date: 11-05-15
UPC: 829546314057
Keep Frozen

Bravo! Blends All Natural Chicken Blend diet for dogs & cats
Product Number: 21-105
Size: 5 lb. (80 OZ) 2.3KG plastic tubes
Best used by date: 08-11-16
UPC: 829546211059
Keep Frozen

Why It’s Being Recalled

The recall was initiated after routine testing by the Nebraska Department of Agriculture revealed the presence of Salmonella in two lots of product.

This batch tested negative by a third party independent laboratory prior to release for distribution to consumers.

No additional products affected by this recall.

The company has received no reports of illness in either people or animals associated with these products to date.

Other Products Being Withdrawn

In addition to the voluntary recall of the above products, Bravo has chosen to voluntarily withdraw the following poultry products from the marketplace to provide its customers with the certainty of safety.

Those products include all sizes (2 lb., 5 lb. and 10 lb.) of Bravo Chicken Blend(s), Bravo Turkey Blend(s), Bravo Balance Chicken Balance and Bravo Balance Premium Turkey Formula frozen raw diet products with best used by dates between June 20, 2016 and September 18, 2016.

This is being done out of an abundance of caution despite no evidence of any manufacturing defect or distribution problem.

None of these products are known to have tested positive for the presence of pathogens.

This market withdrawal has not been requested by the FDA but is being conducted voluntarily by Bravo.

What to Do

The recalled product should not be sold or fed to pets.

Pet owners who have the affected product at home should dispose of this product in a safe manner (for example, a securely covered trash receptacle).

Customers who have purchased the recalled pet food can return to the store where purchased and submit the Product Recall Claim Form available on the Bravo website for a full refund or store credit.

More information can be found at www.bravopetfoods.com. Or by calling 866-922-9222 Monday through Friday 9 am to 5 pm ET.

Regulatory Contact

U.S. citizens can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

Canadians can report any health or safety incidents related to the use of this product by filling out the Consumer Product Incident Report Form.

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