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Dog Food Recall – ANOTHER Expansion of California Natural, Innova, EVO, Healthwise and Karma Dog Foods

No product review this week.  I wanted to get this information out ASAP.  Please read as it has been expanded YET AGAIN:

April 19, 2013 – Natura Pet Products has announced it is voluntarily expanding its March 29, 2013 recall of dry pet foods because they may be contaminated with Salmonella.

The expanded recall now includes all dry pet food products and treats with expiration dates prior to and including March 24, 2014.

Natura Pet Products Dog Food RecallProducts affected by the recall include:

  • Innova
  • 
EVO
  • 
California Natural
  • 
HealthWise
  • 
Karma

Only the following treat products are included in this event:

  • Innova Cat Treats
  • Wild Cravings Turkey & Chicken Formula Cat Treats
  • Wild Cravings Herring & Salmon Formula Cat Treats
  • Wild Cravings Weight Management Cat Treats

No other Natura Pet canned wet food, biscuits, bars or treats are included.

About Salmonella

Salmonella can affect animals eating the products and there is risk to humans from handling contaminated pet products, especially if they have not thoroughly washed their hands after having contact with the products or any surfaces exposed to these products.

Healthy people infected with Salmonella should monitor themselves for some or all of the following symptoms: nausea, vomiting, diarrhea or bloody diarrhea, abdominal cramping and fever.

Rarely, Salmonella can result in more serious ailments, including arterial infections, endocarditis, arthritis, muscle pain, eye irritation, and urinary tract symptoms.

Consumers exhibiting these signs after having contact with this product should contact their healthcare providers.

Pets with Salmonella infections may be lethargic and have diarrhea or bloody diarrhea, fever, and vomiting. Some pets will have only decreased appetite, fever and abdominal pain.

Infected but otherwise healthy pets can be carriers and infect other animals or humans. If your pet has consumed the recalled product and has these symptoms, please contact your veterinarian.

Sampling conducted by the Michigan Department of Agriculture and the Georgia Department of Agriculture confirmed the presence of Salmonella in additional dry pet food and a cat pet treat.

Where Were the Products Sold?

The affected products are sold through veterinary clinics and select pet specialty retailers nationwide and in Canada. They were also sold in Hong Kong, Korea, Japan, Malaysia, Singapore, Australia, and Costa Rica as well as online.

What to Do?

Consumers who have purchased these foods should discard them.

For more information, consumers may visit www.naturapet.com.

For a product replacement or refund call Natura at 800-224-6123 Monday through Friday, 8:00 AM to 5:30 PM CST.

You can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

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Dog Food Recall – Natura Pet Expands Recall of California Natural, EVO, Innova and more!

Further information on the dog food recall.  Please read to see if your dog food is affected.  It is also recalling a single lot of Cat food treats (Innova):

March 29, 2013 – Natura Pet has today announced it is expanding its recall of specific California Natural, Innova, EVO, Karma and Healthwise formulas as a “precautionary measure” due to potential contamination with Salmonella bacteria.
Natura Pet Products Dog Food Recall

According to the company, no other P&G Pet Care brands are affected by this recall.

Natura Pet claims it was alerted to a single case of Salmonella in a package of EVO Turkey & Chicken Cat Food on March 15th.

The company then took the “precautionary measure” of recalling all products produced on the same production line within the same time frame.

After further examination, Salmonella was also discovered in other packages of EVO Turkey and Chicken Cat Food and Innova Cat Treats.

What’s Being Recalled?

The company is taking the action of expanding its current recall to include additional Natura Pet products that were produced between December 14, 2012 and March 24, 2013 on the same production line.

Natura Pet is also recalling a single lot of Innova cat treats.

Due to the unusually large number of product codes and lot numbers involved in this recall, we have reproduced the actual letter sent to retailers and distributors on this page.

What to Do?

In its letter to distributors, Natura Pet advised…

“Managers or designee should immediately secure all affected SKUs to an isolated location. Product should be secured (and) segregated from saleable product.

Distributor partners, please notify your retail outlets and ensure they take the appropriate action to remove the impacted products from the shelf.

Your Natura Sales Representative and/or distributor will be in contact with further instructions.”

Those with additional questions can call 800-224-6123.

You can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

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More Information on Natura Products Recall

I did some poking around on the Natura Pet website, since I hadn’t heard anything new.  I will post the information I found on their website that may help.

This is the statement on their webpage as of March 20th, 2013:

Dear Natura Family,

As pet parents and dedicated pet health advocates, it pains us to inform you of the first recall in our company’s 21-year history.

During a recent random sampling, the FDA confirmed the presence of salmonella in one of our products. We take this extremely seriously, because your pets are like ours – they’re part of the family – and we aren’t taking any chances. As a result, we have voluntarily recalled a number of our products as a precautionary measure. Fortunately, there have been no reported animal or human health issues associated with these products, and we have confirmed that this is not a widespread issue.

Natura was founded on the commitment to provide the healthiest natural pet food in the world. As Natura employees who live this commitment every day, words cannot express our disappointment with this finding. We place quality as the cornerstone of our products. It is a process of ongoing improvement, and we will continually review and raise these standards. Unfortunately, salmonella and other contaminants pose a great challenge to the food industry, and no company is immune.

We want to assure you, our valued customers, that we are more committed than ever to animal and human safety. We have fully investigated and identified the cause of this incident. Our production is ongoing, and you can continue to feed any Natura products outside of this incident with confidence.

We know that trust is earned. This incident further fuels our passionate commitment to your pet’s health and safety. We promise to demonstrate this commitment through our actions now and in the future.

See below for details on the recall products. If you have a product included on this list please contact us at http://www.naturapet.com/about/contact-us or (800) 224-6123.

Sincerely,
Employees of Natura Pet Products

Affected Products

Please download the appropriate PDF to see which products are affected by the voluntary recall.
Innova
EVO
California Natural
HealthWise

 

Press Information

Download Press Release (PDF)

 

Here is Natura’s contact information, address and customer service number:

Contact Natura

Email us

Phone
(800) 224-6123 (open between 8am and 5:30pm Central Standard Time)

Address
2779 Rademakers Way
Fremont, NE 68025-8044
USA

 

 

 

Dog Food Recall – Natura Products EVO, Innova, California Natural and Healthwise

Just received an e-mail regarding these products being recalled due to salmonella.  Please read on to see if your dog’s food is affected:

March 18, 2013 – Natural Pet Products has confirmed it is recalling four of its most popular brands of dry dog food due to possible contamination with Salmonella bacteria.

Brands being recalled include:
Natura Pet Products Dog Food Recall

  • EVO
  • Innova
  • California Natural
  • HealthWise

The company plans to issue a more detailed statement sometime later today.

As soon as this information has been posted, we will immediately update this page.

You can report complaints about FDA-regulated pet food products by calling the consumer complaint coordinator in your area.

Or go to http://www.fda.gov/petfoodcomplaints.

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Delivered to You by Email

Get dog food recall alerts delivered right to your Inbox the moment we become aware of them. Subscribe to The Dog Food Advisor’s Dog Food Recall Alert email notification list now.